Engagement Opportunities
Engagement Opportunities tracks how your brand is discussed in online communities, helping you understand sentiment and discover engagement opportunities.
Overview
Engagement Opportunities monitors:
- Community discussions mentioning your brand
- Sentiment trends across platforms
- Engagement opportunities
- Audience feedback patterns
Accessing Engagement Opportunities
Go to Opportunities → Engagement in the sidebar.
Supported Platforms
Currently, Engagement Opportunities tracks:
| Platform | What’s Tracked |
|---|---|
| Subreddit discussions, comments, mentions |
Additional platforms (Twitter/X, LinkedIn, etc.) are coming soon.
Understanding Engagement Data
Opportunity Detection
Asky identifies engagement opportunities:
| Type | Description |
|---|---|
| Questions | Users asking about your product category |
| Comparisons | Discussions comparing solutions |
| Problems | Users with issues you can solve |
| Recommendations | Opportunities to share expertise |
Engagement opportunities are discussions where participating could benefit your brand visibility and help community members.
Using Engagement Opportunities
Discover Opportunities
- Review detected opportunities
- Prioritize by relevance and engagement
- Participate authentically in discussions
- Provide genuine value to communities
Competitive Intelligence
Engagement data reveals:
- How competitors are discussed
- What users like/dislike about alternatives
- Gaps competitors aren’t addressing
- Opportunities for differentiation
Best Practices
Community Engagement
When engaging based on insights:
- Be authentic: Don’t spam or overly promote
- Provide value: Answer questions helpfully
- Be transparent: Disclose affiliations when relevant
- Follow rules: Respect community guidelines
- Listen first: Understand context before responding
Next Steps
- Configure subreddits in Settings → Engagement tab
- Review Content Opportunities for content performance
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