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OpportunitiesTechnicalSite IssuesResponse CodesExternal No Response

External No Response

What This Means

External URLs with no response returned from the server. Usually due to a malformed URL, connection timeout, connection error, or connection refused.

What Triggers This Issue

This issue is triggered when an external URL responds with a status code 0, such as a connection timeout, connection error, connection refused or DNS lookup failed.

How To Fix

Malformed URLs often respond with ‘DNS Lookup Failed’ and won’t resolve at all in a browser. They should be updated to the correct location. Other connection issues should be checked in a browser, as they might be due to security identifying the SEO Spider request as a bot. They can often be ignored or resolved by using different user-agents (‘Config > User-Agent’), adjusting the crawl speed (‘Config > Speed’), disabling firewalls & proxies or adding your IP address to security platform allowlists. Please read our FAQs on how to approach each of the following common responses:


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