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SettingsWorkspace

Settings

Settings is where you manage your workspace configuration, team, billing, and preferences. The Settings page has seven tabs:

TabWhat It Contains
GeneralWorkspace name and details
TeamTeam members and invitations
BillingSubscription and payment
UsageQuota tracking across the platform
ContentAuthor and publisher settings for Schema.org
EmailMarketing email preferences
EngagementSubreddit management for social discovery

Accessing Settings

Go to Settings in the sidebar (under the Settings section at the bottom).

General Tab

Your workspace is the top-level container for all your brands, team members, data, and settings.

Workspace Details

View your workspace type and creation date.

Editing Workspace Name

  1. Click the workspace name field
  2. Enter new name
  3. Changes save automatically

Team Tab

Manage your workspace members and invitations.

Roles and Permissions

RolePermissions
AdminFull access including billing, team management, and all features
MemberAccess to all features except billing and team management

Inviting Members

Click Invite Member

From the Team Members section, click Invite Member.

Enter Email Address

Enter the email address of the person you want to invite.

Select Role

Choose Admin or Member role.

Send Invitation

Click Send Invitation.

The invitee receives an email with instructions to join your workspace.

Invitations expire after 7 days. You can resend or cancel pending invitations.

Pending Invitations

View and manage outstanding invitations:

  • See who was invited and when
  • Resend invitation emails
  • Cancel pending invitations

Removing Members

To remove a team member:

  1. Find the member in the list
  2. Click the menu icon
  3. Select Remove
  4. Confirm removal

Only Admins can remove team members. You cannot remove yourself if you’re the only Admin.

Changing Roles

To change a member’s role:

  1. Find the member
  2. Click the role dropdown
  3. Select new role

Only Admins can change roles. There must always be at least one Admin.

Billing Tab

Manage your subscription, payment method, and billing history.

Managing Subscription

Upgrade Plan

  1. Click Upgrade
  2. Select new plan
  3. Enter payment details
  4. Confirm upgrade

Change Billing Cycle

Switch between monthly and annual billing:

  1. Click Manage Subscription
  2. Select billing frequency
  3. Confirm changes

Update Payment Method

  1. Click Billing Portal
  2. Update card or payment method
  3. Save changes

Billing Portal

The billing portal (powered by Stripe) allows you to:

  • View invoices and payment history
  • Update payment method
  • Download receipts
  • Manage subscription

Canceling

To cancel your subscription:

  1. Click Billing Portal
  2. Select Cancel Subscription
  3. Confirm cancellation

Usage Tab

The Usage tab shows your current quota usage across the platform. This includes:

  • Active prompts and monitors
  • Team seats
  • Content generation quota
  • Website pages indexed
  • Other plan-specific limits

Each usage indicator shows:

  • Current usage count
  • Maximum limit for your plan
  • Visual progress bar

If you’re approaching your limits, consider upgrading your plan to increase quotas.

Content Tab

The Content tab manages author and publisher settings for Schema.org structured data in your published content.

Authors

Authors are attached to your content for proper attribution and SEO. You can add:

Person authors:

  • Name (required)
  • Job title
  • Profile URL
  • Image URL
  • Social profiles

Organization authors:

  • Organization name (required)
  • Website URL
  • Logo URL
  • Social profiles

One author can be marked as the default for new content.

Publisher Settings

Configure your organization’s publisher information:

  • Publisher Name: Your organization name
  • Social Profiles: Links to your social media accounts (one URL per line)

This information is used in Schema.org Article structured data.

Email Tab

The Email tab controls your marketing email preferences.

Toggle whether you want to receive marketing communications from Asky. When enabled, you can further customize:

  • Product Updates: New features, improvements, and platform changes
  • Tips & Content: Educational content, best practices, and blog highlights

Sync Status

Your preferences sync with our email system. You can manually sync if needed.

You can unsubscribe from any email you receive. See our privacy policy for more details.

Engagement Tab

The Engagement tab manages subreddits for social discovery.

Subreddits

Subreddits are used when discovering engagement opportunities on Reddit. They are:

  • Automatically learned from discoveries as you run social discovery workflows
  • Manually added if you want to specifically include certain subreddits

To add a custom subreddit:

  1. Click Add
  2. Enter the subreddit name (e.g., “marketing” or “r/marketing”)
  3. Click Add Subreddit

To remove a subreddit, click the delete icon next to it.

Subreddit names must be 3-21 characters, using only letters, numbers, and underscores.

Troubleshooting

Can’t Invite Members

  1. Check your workspace member limit
  2. Verify you have Admin role
  3. Ensure email address is valid and unique

Can’t Access Billing

  1. Verify you have Admin role
  2. Check for browser popup blockers

Member Not Receiving Invite

  1. Check spam/junk folder
  2. Verify email address spelling
  3. Resend the invitation
  4. Try alternative email address

Next Steps

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